Guides
Build your first assistant
Say what your business does, answer a few questions, and watch the assistant take shape beside you.
Open Toldo and say what your business does, in your own words. One sentence is enough to start — “I run a bakery in Chennai and people keep asking about custom cakes” is a fine opening.
The conversation is the tool
Toldo interviews you. It asks about the jobs you want help with, who your customers are, what they ask most, and what should happen when it is out of its depth. You answer the way you would answer a new hire on their first morning.
You do not have to watch it work. As each thing lands, the conversation says so in a line under the reply — “Updated name · Added 1 fact” — and the name at the top of the screen fills itself in.
Preview, at the top right, opens everything your assistant currently knows: what it does, the facts, the rules, the hand-over line. You can edit any of it there by hand. The panel and the conversation write to the same place, so there is no version of your assistant that only one of them can see.
What makes up an assistant
| Part | What it is |
|---|---|
| Name, emoji, colour | How it introduces itself, and how the share page looks |
| Purpose | One sentence: what it does and for whom |
| Audience | Who it is talking to — “customers of the bakery”, “our sales team” |
| Tone and languages | How it should sound, and which languages to reply in |
| Greeting and starters | The first thing a visitor sees, and the tap-to-ask suggestions |
| Jobs | The things you want it to help with |
| Facts | Your hours, prices, addresses, policies — used word for word |
| Rules | Boundaries: things it must never do or say |
| Hand-over | When to fetch you, and what to tell the person |
| Brain | How much thinking power it uses: fast, balanced or smart |
Everything on that list is plain text you wrote or approved. There is no hidden instruction sheet underneath it.
The checklist
Toldo tracks five things, and shows you which are still missing:
- Has a name
- Knows what it is for
- Has at least one job
- Knows your facts
- Knows when to hand over to you
Two of them — knowing what it is for, and having at least one job — are enough to start a real test conversation. All five are needed before you can publish, and if you try to publish early Toldo tells you exactly which ones are still open.
Choosing a brain
Three settings — fast, balanced and smart. Balanced is the default and is the right answer for most assistants. Move to smart when your assistant has to reason across a lot of detail; move to fast when the questions are simple and you want short, quick replies.
Building as a guest
You can do all of this without an account. Your drafts live with the browser you are using, so they will not follow you to another device, and you will need an account before you publish. The number of drafts you can keep as a guest is limited.